Ocrolus status codes
All successfully processed API requests return a JSON response with a status
of 200
and a message
of OK
.
{
"status": 200,
"message": "OK",
"response": "..."
}
If processing a request generates an application error, the JSON response reports the errors as follows:
- The
status
attribute will have a value other than200
. - The
message
attribute will contain a descriptive explanation of the error. - The
code
attribute will identify the category of error.
{
"status": 400,
"message": "Authentication failed",
"code": 1200,
"response": null
}
Ocrolus API error codes
Status | Code | Reason |
---|---|---|
400 | 1002 | Could not decode JSON string |
400 | 1003 | Request validation failure; check parameter values and types. |
400 | 1005 | Request verification rate limit exceeded |
400 | 1100 | The request could not be processed (are any of the fields mutually exclusive?) |
400 | 1101 | The requested endpoint does not exist |
400 | 1103 | Required parameter not found |
400 | 1104 | The parameter value is not a valid file |
400 | 1109 | The file is not a valid PDF |
400 | 1200 | Authentication failed |
400 | 1201 | Invalid refresh token |
400 | 1202 | Invalid access token |
400 | 1204 | Invalid API key credentials |
400 | 1306 | Email and/or password not found |
400 | 1307 | Account is not active |
400 | 1308 | Account is not verified |
400 | 1313 | Account info not found |
400 | 1316 | Account does not have required manager permissions |
400 | 1317 | Account is not a member of the organization |
400 | 1323 | Your organization has been deleted |
400 | 1324 | For your protection, your account has been locked after 3 failed login attempts. To reset your password, visit https://app.ocrolus.com/recover. |
400 | 1325 | For your protection, your account has been locked for 20 minutes after 20 failed login attempts. To reset your password, visit https://app.ocrolus.com/recover. |
400 | 1398 | Organization not found |
400 | 1399 | Account not found |
400 | 1401 | Book not found |
400 | 1402 | Book already exists |
400 | 1404 | Book containing documents pending verification |
400 | 1406 | Business is not associated with the book |
400 | 1407 | Business exists |
400 | 1408 | Business not found |
400 | 1500 | A DocumentError occurred |
400 | 1501 | Document not found |
400 | 1502 | Document exists |
400 | 1504 | PageDoc not found |
400 | 1508 | Page index out of range |
400 | 1511 | Mixed document is pending classification. |
400 | 1512 | Document contains more than the maximum allowed pages. See here for more information. |
400 | 1513 | An error occured while processing instant ML document. |
400 | 1601 | Transaction not found |
400 | 1609 | Transaction is already marked as a transfer |
400 | 1702 | Bank account was not found |
400 | 2100 | Invalid permission |
400 | 2101 | No permission to access this endpoint |
400 | 2102 | No permission to access this book |
400 | 2103 | Account permission error |
400 | 2104 | No permission to access this doc |
400 | 2105 | No permission to access this page |
400 | 2106 | No permission to access this txn |
400 | 2107 | No permission to access this form |
400 | 2108 | No permission to access this uploaded image group |
400 | 2109 | No permission to access this bank account |
400 | 2300 | Database error |
400 | 2401 | Error fetching final result from paystub service |
400 | 2500 | Error from mortgage service |
400 | 5001 | Filter exists |
400 | 5002 | Filter not found |
400 | 6001 | Form type not found |
400 | 7001 | Tag not found |
400 | 7002 | Image group not found |
400 | 7003 | No form config found |
400 | 7004 | Page index missing from uploaded images in image bucket |
400 | 8001 | This endpoint only accepts 1 file uploaded each time |
400 | 8002 | This book has reached the maximum allowable uploads. |
400 | 9001 | The analytics generation exceeded the maximum execution time. Please try again later or contact [email protected]. |
400 | 9002 | Analytics is not supported for this type of case |
400 | 9003 | Analytics (JSON) can only process analytics for bank statements |
400 | 9101 | This organization does not have the permission required to retrieve the SentiLink score. Please contact support for more information. |
400 | 9102 | SentiLink score could not be retrieved due to an invalid field. Please contact support for further assistance |
400 | 9103 | SentiLink score could not be retrieved due to a missing field. Please contact support for further assistance |
400 | 9104 | SentiLink is not reachable. Please try again later |
425 | 9004 | Transaction tags are still being processed, they will be available shortly |
Updated 9 months ago
See also