Rejection reasons
When a document is rejected, a rejection reason will be provided in the response. The current list of possible rejection reasons is as follows:
| Rejection reason | Description |
|---|---|
| INCOMPLETE TRANSACTION DATA | Bank statement transactional data does not contain the expected information. |
| DOCUMENT CONTAINS UNEXPECTED PII DATA | Unexpected, sensitive information was found on the document. |
| DOCUMENT IS UNREADABLE | The document is illegible, password protected, corrupted, etc. |
| DOCUMENT TYPE NOT SUPPORTED | The document type is not supported for the given account. |
| INVALID DOCUMENT | The document type could not be identified. |
| DOCUMENT DUPLICATE OF {} | An identical document with the given name has already been uploaded to this Book. |
| INSTANT_NOT_SUPPORTED | Instant was unable to parse the document and could not capture and return data. |
Updated 19 days ago